Onsite Medicaid Eligibility Representative
Health Marketing · Cleveland, OH · 3 wk ago
On-siteOTHRFull-time
About the role
The Onsite Medicaid Eligibility Representative assists hospital patients by screening for eligibility for assistance programs such as Medicaid and charity. The role involves high-volume walking and standing (70-80%), with responsibilities centered around helping patients navigate assistance programs to support their recovery.
Responsibilities
- Review hospital census to identify uninsured patients
- Conduct bedside interviews
- Complete Medicaid and charity applications
- Maintain positive relationships with hospital staff and patients
- Ensure compliance with HIPAA regulations
Qualifications
- Prior customer service experience preferred
- Basic computer skills
- Ability to multitask
- Reliable transportation
- Good attendance
- Successful drug/background testing
Benefits
- One-week classroom training provided
- Paid training
- 401(k) matching
- PTO
- Holidays
- Referral programs
- Health/dental/vision insurance
- Life insurance
- Employee assistance programs