Oncology Concierge Technician - Pharmacy
Onco360 Oncology Pharmacy · Scottsdale, AZ · 1 mo ago
OTHR$24/hrFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate.
We need to parse the posting.
Content:
- Intro: "Oncology Concierge Technician – Onco360 Pharmacy Scottsdale, AZ | Full-Time | Starting at $24.00/hr and up Sign-On Bonus: $5,000 for employees starting before October 31, 2026. Schedule: Monday–Friday; 8:00 AM - 4:30 PM MST Join a mission-driven team making a difference in the lives of cancer patients. Onco360 Pharmacy is seeking Oncology Concierge Technicians to join our dedicated team in Scottsdale, AZ. This is a full-time position, Remote Work opportunity."
- Benefits list: "Benefits Medical; Dental; Vision 401k with a match Paid Time Off and Paid Holidays Tuition Reimbursement Quarterly Incentive Bonus Paid Volunteer Day Referral Incentive Program Company Paid Life Insurance; and Short/Long-Term Disability"
- Why Join Us? (maybe About the role? Actually "Why Join Us?" could be About the role? But we have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map.
"About the role" could be the introductory paragraph describing role and mission.
"Responsibilities" corresponds to "What You’ll Do" and "How You’ll Do This".
"Requirements" maybe "What You Bring Required:" list.
"Qualifications" maybe "Preferred:" list.
"Skills" maybe combine required skills? But we can put skills under Requirements? The instruction says use sections only when posting has real specific content. We can include Skills if there is explicit skill list. There is "Strong communication, organizational, and customer service skills", "Self-motivated, organized, detail-oriented, and adaptable to changing priorities", "Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills." That's skills.
We could put those under Skills section.
"Benefits" we have list.
"Pay" we have Starting at $24.00/hr and up Sign-On Bonus: $5,000 for employees starting before October 31, 2026.
"Schedule" we have Monday–Friday; 8:00 AM - 4:30 PM MST.
We need to avoid filler like "commensurate with experience". Not present.
We need to output only HTML fragment, no /, no markdown fences.
We'll produce something like:
.
Requirements: "What You Bring Required:" list:
- High School Diploma or GED
- 1+ years of pharmacy experience
- Strong communication, organizational, and customer service skills
- Self-motivated, organized, detail-oriented, and adaptable to changing priorities
- Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
- Pharmacy Technician State License/Registration (per State Board of Pharmacy).
- Certain States also require National Pharmacy Technician Certification (CPhT via PTCB/NHA).
We'll put each as . Note that some items contain multiple skills; but we can keep as is.
Qualifications: "Preferred:" list:
- Certified Pharmacy Technician (PTCB)
- 3+ years pharmacy experience
- Specialty pharmacy experience
We'll put each as .
Skills: Could be separate but we already included communication etc in Requirements. However we could still have a Skills section for explicit skill list: "Strong communication, organizational, and customer service skills", "Self-motivated, organized, detail-oriented, and adaptable to changing priorities", "Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills." But that duplicates. Better to put skills under Requirements and not have separate Skills section unless we want to separate. The instruction: Prefer a few substantive sections over many thin ones. So we could combine skills into Requirements and omit Skills section. But we need to follow the allowed headings list; we can omit Skills if not needed. However we have skill details; we could put them under Requirements. That's fine.
Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule.
We'll not include Skills.
Now Benefits list: "Medical; Dental; Vision 401k with a match Paid Time Off and Paid Holidays Tuition Reimbursement Quarterly Incentive Bonus Paid Volunteer Day Referral Incentive Program Company Paid Life Insurance; and Short/Long-Term Disability". Need to split into items.
Let's list:
- Medical
- Dental
- Vision
- 401k with a match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Quarterly Incentive Bonus
- Paid Volunteer Day
- Referral Incentive Program
- Company Paid Life Insurance
- Short/Long-Term Disability
We'll put each as .
Pay: Starting at $24.00/hr and up. Sign‑On Bonus: $5,000 for employees starting before October 31, 2026.
Schedule: Monday–Friday; 8:00 AM - 4:30 PM MST.
Now produce HTML.
Be careful to escape any special characters? Not needed.
We'll output:
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate.
We need to parse the posting.
Content:
- Intro: "Oncology Concierge Technician – Onco360 Pharmacy Scottsdale, AZ | Full-Time | Starting at $24.00/hr and up Sign-On Bonus: $5,000 for employees starting before October 31, 2026. Schedule: Monday–Friday; 8:00 AM - 4:30 PM MST Join a mission-driven team making a difference in the lives of cancer patients. Onco360 Pharmacy is seeking Oncology Concierge Technicians to join our dedicated team in Scottsdale, AZ. This is a full-time position, Remote Work opportunity."
- Benefits list: "Benefits Medical; Dental; Vision 401k with a match Paid Time Off and Paid Holidays Tuition Reimbursement Quarterly Incentive Bonus Paid Volunteer Day Referral Incentive Program Company Paid Life Insurance; and Short/Long-Term Disability"
- Why Join Us? (maybe About the role? Actually "Why Join Us?" could be About the role? But we have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map.
"About the role" could be the introductory paragraph describing role and mission.
"Responsibilities" corresponds to "What You’ll Do" and "How You’ll Do This".
"Requirements" maybe "What You Bring Required:" list.
"Qualifications" maybe "Preferred:" list.
"Skills" maybe combine required skills? But we can put skills under Requirements? The instruction says use sections only when posting has real specific content. We can include Skills if there is explicit skill list. There is "Strong communication, organizational, and customer service skills", "Self-motivated, organized, detail-oriented, and adaptable to changing priorities", "Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills." That's skills.
We could put those under Skills section.
"Benefits" we have list.
"Pay" we have Starting at $24.00/hr and up Sign-On Bonus: $5,000 for employees starting before October 31, 2026.
"Schedule" we have Monday–Friday; 8:00 AM - 4:30 PM MST.
We need to avoid filler like "commensurate with experience". Not present.
We need to output only HTML fragment, no /, no markdown fences.
We'll produce something like:
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ... ...
Skills
- ... ...
Benefits
- ... ...
Pay
Starting at $24.00/hr and up. Sign‑On Bonus: $5,000 for employees starting before October 31, 2026.
Schedule
Monday–Friday; 8:00 AM – 4:30 PM MST.
We need to ensure we preserve all substantive information. Let's extract details. About the role: "Join a mission-driven team making a difference in the lives of cancer patients. Onco360 Pharmacy is seeking Oncology Concierge Technicians to join our dedicated team in Scottsdale, AZ. This is a full-time position, Remote Work opportunity." Also earlier: "Oncology Concierge Technician – Onco360 Pharmacy Scottsdale, AZ | Full-Time | Starting at $24.00/hr and up Sign-On Bonus: $5,000 for employees starting before October 31, 2026. Schedule: Monday–Friday; 8:00 AM - 4:30 PM MST". But Pay and Schedule are separate sections, so we shouldn't duplicate. So About the role can be: "Join a mission-driven team making a difference in the lives of cancer patients. Onco360 Pharmacy is seeking Oncology Concierge Technicians to join our dedicated team in Scottsdale, AZ. This is a full-time position, Remote Work opportunity." Responsibilities: from "What You’ll Do" and "How You’ll Do This". Let's list: - The Oncology Concierge Technician supports pharmacists and pharmacy operations by assisting with dispensing specialty medications, resolving patient and provider inquiries, and ensuring compliance with pharmacy regulations and manufacturer programs. - Provide first-call resolution for patient and provider inquiries, triage calls to appropriate departments. - Phone support: Coordinate medication deliveries and collect co-payments. Inbound calls should be handled using first call resolution customer service practices. - Understand unique attributes and business rules specific to Manufacturer programs that participate with Concierge Services. - Perform duties as assigned by Sr Mgr, Ops Processes & Concierge Service specific to needs of manufacturer relationship. This could include but not limited to: verifying on label status, offering HUB enrollment opportunities, researching pending patients for updates. - Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs. - Contributes to team effort by accomplishing related tasks as needed and other duties as assigned. We'll put each asAbout the role
Join a mission-driven team making a difference in the lives of cancer patients. Onco360 Pharmacy is seeking Oncology Concierge Technicians to join our dedicated team in Scottsdale, AZ. This is a full-time position, Remote Work opportunity.
Responsibilities
- The Oncology Concierge Technician supports pharmacists and pharmacy operations by assisting with dispensing specialty medications, resolving patient and provider inquiries, and ensuring compliance with pharmacy regulations and manufacturer programs.
- Provide first-call resolution for patient and provider inquiries, triage calls to appropriate departments.
- Phone support: Coordinate medication deliveries and collect co-payments. Inbound calls should be handled using first call resolution customer service practices.
- Understand unique attributes and business rules specific to Manufacturer programs that participate with Concierge Services.
- Perform duties as assigned by Sr Mgr, Ops Processes & Concierge Service specific to needs of manufacturer relationship. This could include but not limited to: verifying on label status, offering HUB enrollment opportunities, researching pending patients for updates.
- Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs.
- Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.
Requirements
- High School Diploma or GED
- 1+ years of pharmacy experience
- Strong communication, organizational, and customer service skills
- Self-motivated, organized, detail-oriented, and adaptable to changing priorities
- Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
- Pharmacy Technician State License/Registration (per State Board of Pharmacy)
- Certain States also require National Pharmacy Technician Certification (CPhT via PTCB/NHA)
Qualifications
- Certified Pharmacy Technician (PTCB)
- 3+ years pharmacy experience
- Specialty pharmacy experience
Benefits
- Medical
- Dental
- Vision
- 401k with a match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Quarterly Incentive Bonus
- Paid Volunteer Day
- Referral Incentive Program
- Company Paid Life Insurance
- Short/Long-Term Disability
Pay
Starting at $24.