Office Operations Assistant

Life at Ascension

Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

About the role

Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.

Responsibilities

• Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
• Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
• Answer telephones, screen calls, take messages, and provide essential clerical support.

Requirements

• A high school diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Qualifications

• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Skills

• Excellent communication skills.
• Attention to detail.
• Ability to work independently and as part of a team.

Benefits

Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
Time to recharge: paid time off (PTO) and holidays
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Family support: parental leave, adoption assistance and family benefits
Other benefits: optional legal and pet insurance, transportation savings and more

Pay

Commensurate with experience

Schedule

Variated hours Monday-Friday 6:30am- 6:15pm