Office Operations Assistant

About the role

Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.
Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
Answer telephones, screen calls, take messages, and provide essential clerical support.

Responsibilities

• Manage the full patient lifecycle
• Handle check-in/out and appointment scheduling
• Secure necessary documentation and verify patient information
• Obtain insurance authorizations and precertifications
• Collect co-pays, deductibles, and previous balances
• Reconcile reports and deposits for financial accuracy
• Answer telephones, screen calls, take messages, and provide clerical support

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable

Qualifications

• 2 years medical office experience
• EPIC experience helpful

Skills

• Effective communication skills
• Attention to detail
• Organizational abilities

Benefits

• Comprehensive health coverage
• Financial security & retirement
• Time to recharge
• Career growth
• Emotional well-being
• Family support
• Other benefits

Pay

N/A

Schedule

Day Shift | Full Time