Office Assistant

Responsibilities

• Answer the phone and direct callers to the appropriate individual.
• Copy and file documents, work orders, estimates, invoices, etc., as needed.
• Absorb and assist the sales team as needed (e.g., by contacting customers when orders are ready for pickup, labeling and mailing marketing materials and follow-up letters when requested).
• Maintain store appearance, update in-store merchandising and keep area neat.
• Order and manage office supplies; ensure departmental needs are met, copier and FAX machine have paper, etc.
• Assist Visual Communications Expert as needed (e.g., contact vendors for pricing, shipping updates, minor project management, estimate follow-up, and customer service needs).
• Input data, fax, mail, copy and file. Manage incoming emails and redirect to appropriate staff member.
• Participate in and practice the FASTSIGNS sales mentality of “Everybody Sells.” Constantly look for sales opportunities for the center.
• Assist at the front counter as needed.
• Understand the sales process enough to consult with customers to determine project needs and solutions.

Requirements

• Part-time position with flexible hours and work days.
• Ability to communicate effectively via phone and email.
• Basic computer skills, including word processing and email.
• Attention to detail and ability to maintain accurate records.
• Customer service orientation and willingness to assist others.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service or administrative role preferred.

Skills

• Excellent communication skills (verbal and written).
• Basic computer skills (word processing, email).
• Attention to detail.
• Customer service orientation.

Benefits

• Flexible schedule.
• Opportunity to work in a variety of roles within the fast-growing industry.

Pay

$14.00 / hr

Schedule

Typical Monday through Friday business hours

Fast Growing Industry

Opportunity to work in a variety of roles