Office Operations Assistant

About the role

Orchestrate the patient arrival experience by warmly greeting visitors and managing the check-in/out process to ensure a seamless, stress-free start to their medical visit.

Advocate for patient access by diligently verifying insurance authorizations and precertifications, ensuring that financial barriers are resolved before care begins.

Safeguard patient stories by meticulously managing medical record requests and demographic data, maintaining the integrity and privacy of every individual’s healthcare journey.

Drive clinic sustainability by accurately capturing service charges and managing daily financial reconciliations to ensure the facility can continue providing top-tier care.

Streamline clinical operations through proactive scheduling and administrative support, allowing the medical team to remain focused on patient outcomes.

Responsibilities

• Warmly greet visitors and manage the check-in/out process
• Diligently verify insurance authorizations and precertifications
• Meticulously manage medical record requests and demographic data
• Accurately capture service charges and manage daily financial reconciliations
• Proactively schedule and support administrative tasks

Requirements

• High school diploma equivalency OR 1 year of applicable cumulative job specific experience
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Qualifications

• High school diploma equivalency OR 1 year of applicable cumulative job specific experience

Skills

• Excellent communication skills
• Attention to detail
• Strong organizational abilities
• Ability to work independently and as part of a team

Benefits

• Retirement: 403(b) plan
• Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

Pay

Commensurate with experience

Schedule

Most PM afternoons until close at 0730-0800PM

Benefits

• Employee Assistance Program
• Counseling and peer support
• Spiritual care and stress management resources