Office Manager Prescott

Lead Your Office Team

As our Office Manager, you will coordinate general office activities, assist with billing and payroll, maintain physical and electronic files, and support other departments as needed.

Why Work for Senior Helpers of Prescott?

• Great Place to Work® Certified
• Autonomy—Encourages independence and avoids micromanagement
• Task Variety—Engaging workday using various skill sets

Job Duties

• Customer Service/Scheduling:
• Ensure all communication is sent in a timely manner according to policy
• Answer and screen incoming phone calls in a pleasant, courteous manner
• Create and send client welcome packets and prospect information
• Schedule clients for services and supervise the scheduling process
• Billing – Accounts Receivable & Payable:
• Ensure invoices are completed accurately, timely, and according to company policy
• Maintain all necessary records related to Long Term Care (LTC) and Medicaid/Governmental programs
• Monitor employee pay rates and hours to ensure accuracy
• Record incoming checks and monitor outstanding receivables
• Pay invoices according to the due date
• Document changes in client status and follow up on receivables
• Complete caregiver and internal payroll
• Payroll & Recruitment:
• Collect and organize timesheets and verify/reconcile against scheduling calendar
• Complete caregiver and internal payroll
• Aid in billing and payroll functions
• Review timesheets for significant changes in client status
• Perform reference checks and criminal background checks
• Create new hire packets and employee handbooks
• Verify and input caregiver information into home care software
• Clerical:
• Prepare client and caregiver files
• Perform general office functions such as sorting mail, data input, and file maintenance
• Complete other duties and responsibilities as assigned

Qualifications

• Minimum of two years in an office managerial setting, Homecare Experience Preferred
• Effective communication skills, both verbally and in writing
• Team player with adaptability in different situations
• Excellent client interaction skills
• Ability to schedule caregivers for assignments

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Life Insurance
• Pay On Demand
• Bonus structure

About Senior Helpers

We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. We provide compassionate care and improve the quality of life for our clients, their families, and our employees. We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.