OFFICE MANAGER (OFFICE OF THE PUBLIC DEFENDER) AFSCME 1767

About the role

Under the direction of the Deputy of Administrative Services, assists managers and professional staff to survey, investigate, and analyze operational problems/issues of a confidential nature. Attains and sustains an optimum level of performance as measured by efficiency, effectiveness, morale, creativity, and organizational climate. Recommends, designs, coordinates, supervises, and/or conducts team-building and training workshops to meet project objectives. Serves as technical and administrative advisor in matters requiring an extensive knowledge of the rules, regulations, objectives, and protocols of the department and criminal law. Acts in a supervisory/administrative capacity to address issues of concern between professional staff, management, and support operations. Assumes primary supervisory responsibility and oversight of support staff functions, tasks, personnel, and projects as directed. Investigates operational problems and recommends appropriate course of action to resolve problems and conflicts. May be required to perform other administrative duties as assigned.

Responsibilities

• Assist in surveying, investigating, and analyzing operational problems/issues of a confidential nature.
• Recommend, design, coordinate, supervise, and/or conduct team-building and training workshops.
• Serve as technical and administrative advisor on departmental rules, regulations, objectives, and protocols, as well as criminal law.
• Act in a supervisory/administrative capacity to address issues between professional staff, management, and support operations.
• Oversee support staff functions, tasks, personnel, and projects.
• Investigate operational problems and recommend solutions to resolve conflicts.
• Perform other administrative duties as assigned.

Requirements

• Possession of a high school diploma or G.E.D. test certificate plus eight (8) years of full-time legal administrative work experience.
• OR graduation from an accredited college or university with a Bachelor’s Degree plus four (4) years of full-time legal administrative work experience.
• Candidates who are contacted must produce original required documents (e.g., current driver’s license, diploma, school transcript, certifications) within five (5) days of notification.
• Degrees awarded outside of the United States (except those from U.S. territories and Canada) must be credentialed by either World Education Services (WES) or Educational Credential Evaluators (ECE).

Skills

• Knowledge of office practices and procedures.
• Thorough knowledge of the types and preparation of criminal and civil legal documents.
• Skill in performing highly specialized and confidential administrative work independently.
• Ability to direct clerical, secretarial, and administrative tasks/personnel.
• Skill in interacting with others to investigate, gather, and review sensitive or confidential materials.
• Ability to use spreadsheet, word processing, and database software.
• Ability to serve as liaison for management in screening, evaluation, promotion, or discipline of employees.
• Ability to handle sensitive personnel and labor issues.
• Ability to quickly grasp and utilize departmental policies, protocols, systems, and procedures.
• Ability to perform mathematical calculations and supervise accounts/expenditures.
• Strong written and verbal communication skills with tact and courtesy.

Benefits

• Medical, Dental, and Vision coverage
• Basic Term Life Insurance
• Pension Plan
• Deferred Compensation Program
• Employee Assistance Program
• Paid Holidays, Vacation, and Sick Time
• Voluntary Benefits
• Eligibility for the Public Service Loan Forgiveness Program (PSLF)
• Hybrid work environment with telecommuting and flexible scheduling options

Pay

$50.846/hour

Schedule

This position involves Light Work, which includes exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently. The role may require:

• Walking or standing to a significant degree
• Sitting most of the time while pushing or pulling arm or leg controls
• Working at a production rate pace while constantly pushing or pulling materials (even if the weight is negligible)