Office Administrator
About the role
As our nationwide growth accelerates, our Operations team in Philadelphia plays a key role in driving forward our mission of Bringing Happiness to Every Home® by delivering a five-star experience for our customers who require a post-installation service. You will report directly to our General Manager and work closely with the local Installation & Sales Managers, as well as the Operations Administrative Manager.
Why Work at West Shore Home?
We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2025 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits.
What You’ll Contribute
- Enter data from sales documents into Salesforce
- Order requested supplies for the office, sales team, and management
- Print install packets, service tickets and pre-installation sheets daily for distribution
- Process customer payments including check and credit card payments as needed
- Provide walk-in candidates with job applications and assessments and scan completed paperwork to HR
- Greet all customers, applicants and vendors as they arrive
- Maintain the overall appearance of the showroom and common areas
What It Takes to Succeed
- A high level of organization and detail
- A commitment to processes and structure in your day-to-day work
- Administrative or office management experience in a fast-paced work environment
Our Growth Story
What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal – becoming America’s Most Admired Home Remodeling Brand®. We operate at our best when every employee works to achieve their individual potential.
More to Know
- Schedule: Non-exempt role with standard hours Monday-Friday 8:00AM-4:30PM
- Location: Norristown, PA
- Seniority Level: Entry-level