Office Administrator

Responsibilities

• Maintain individual client parking accounts; Adds, deletes, & account changes.
• Enter and post monthly receivable payments.
• Cook up and input daily field reported financial data and keypunch all data into daily revenue reports files and system.
• Create daily parking revenue report from TEZ, Flow Bird, Verge, Park-Link, SMS and T2P platforms.
• Pull daily parking revenue report from TEZ, Flow Bird, Verge, Park-Link, SMS and T2P platforms.
• Daily paperwork revenue reconciliation.
• Create a daily DCR and update all daily reports.
• Update the daily traffic counts report.
• Update parking enforcement revenue report.
• Update Tenant Validation Report.
• Any additional responsibilities assigned by management.

Qualifications

• Knowledge of basic bookkeeping or accounting principles.
• Excellent organizational, time management, and problem-solving abilities.
• Strong knowledge of Microsoft office suite, including Outlook, Word, and Excel.
• Customer Services General office skills including but not limited to answer and direct incoming phone calls, emails, open mail, send payments to the mailbox, and assist in customer inquiries and transactions.
• Support Facility Managers and Regional Financial Analyst with other administrative duties as necessary.

Requirements

• The personnel selected for Office Admin and bookkeeper positions must have certain traits and abilities that enable them to achieve expected levels of performance.
• Exercising sound independent judgment and maintaining a high level of customer service.
• Knowledge of geography of the area they are enforcing.
• Knowledge of hazards and safety precautions.
• Ability to use a handheld computer.
• Understand and apply parking regulations.
• Interact with others in a courteous and tactful manner.
• Maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.
• Effectively respond to customer problems or complaints.
• Proactive with strong personal drive and proven customer service skills and must be willing to lead by example.
• Willing to work a flexible schedule.
• Multi-task and manage confidential information.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Meet company appearance guidelines.
• Available to work shift times required by our client or operational needs including nights, weekends, and holidays.
• Sit, stand, lift, climb, push and/or bend for extended periods of time and can lift objects and baggage with weights in excess of 70 pounds in a safe manner.