Office Administrator

About the role

This position is 100% in office in Arlington Heights (11 S Evergreen Ave).

Responsibilities

• Welcome guests and answer the office phone line
• Manage mail distribution
• Provide first-line support for office-related needs
• Maintain supply inventory
• Escalate facilities issues
• Support the adoption of Compass technology and adjacent services
• Provide basic marketing support
• Collaborate with other team members and departments
• Provide ad-hoc administrative assistance
• Participate in office event organization, setup, and tear down

Requirements

• 1-2 years of previous experience in customer service, office management, hospitality, or operations
• Previous experience in real estate a plus
• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

Qualifications

• Great listening skills, connects well with others, and is empathetic of the customer’s pain points
• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
• Strong verbal and written communication skills
• Meticulous attention to detail, highly organized
• Ability to work in the office during standard operating hours
• Ability to lift up to 25 lbs

Skills

• Customer service
• Office management
• Marketing support
• Technology support
• Event organization

Benefits

• Paid vacation, holidays, sick time, parental leave, and recharge leave
• Medical, tele-health, dental and vision benefits
• 401(k) plan
• Flexible spending accounts (FSAs)
• Commuter program
• Life and disability insurance
• Maven (a support system for new parents)
• Carrot (fertility benefits)
• UrbanSitter (caregiver referral network)
• Employee Assistance Program
• Pet insurance

Pay

The expected base pay for this position is $23.00 - $26.00 per hour.

Schedule

Standard operating hours apply.