Office Administrator

About the role

Greet and assist visitors, staff, and vendors with professionalism and warmth, creating a welcoming front-of-house experience.

Serve as the first point of contact by sitting at the front desk or reception area when required, ensuring a professional and welcoming presence for all who enter the office.

Answer incoming phone calls and direct inquiries to the appropriate team members or departments when required.

Deliver service with a client-focused mindset, ensuring a positive experience for internal and external stakeholders.

Demonstrate strong organizational skills to manage multiple responsibilities efficiently.

Collaborate with team members and contribute to a supportive, firm-first office culture.

Follow direction effectively and remain task-focused in a fast-paced environment.

Manage calendars, schedule meetings, coordinate travel arrangements, take meeting notes, and prepare or review expense reports for staff.

Cook up internal office events, including arranging external services such as catering and supplies.

Maintain inventory and organization of office and hospitality supplies to ensure smooth daily operations.

Support local onboarding efforts for new staff and assist with hospitality services to enhance the employee experience.

Train and mentor new receptionist or office staff to ensure consistent front-of-house service.

Manage incoming and outgoing mail and packages, including USPS, FedEx, UPS, and courier services.

Complete assigned tasks with accuracy, timeliness, and attention to quality. Identify issues or inefficiencies and escalate them appropriately for resolution.

Use common software programs such as Microsoft Office effectively to support administrative tasks and communications.

Manage confidential information with discretion and professionalism.

Ensure compliance with record retention policy standards.

Requirements

• Minimum of two years of related experience required.
• Minimum High School Diploma or GED required. Associates degree in relevant field preferred.
• Experience working in a professional services firm preferred.
• Excellent verbal and written communication skills.
• Strong attention to detail and focus on accuracy with work is a must.
• Ability to work in highly collaborative and deadline driven environment.
• Positive, can-do attitude and willingness to dive into projects and tasks.
• Proficiency in Microsoft Office Suite required.
• Ability to lift up to 30 pounds.

Qualifications

• Minimum of two years of related experience required.
• Minimum High School Diploma or GED required. Associates degree in relevant field preferred.
• Experience working in a professional services firm preferred.
• Excellent verbal and written communication skills.
• Strong attention to detail and focus on accuracy with work is a must.
• Ability to work in highly collaborative and deadline driven environment.
• Positive, can-do attitude and willingness to dive into projects and tasks.
• Proficiency in Microsoft Office Suite required.
• Ability to lift up to 30 pounds.

Skills

• Excellent verbal and written communication skills.
• Strong attention to detail and focus on accuracy with work is a must.
• Ability to work in highly collaborative and deadline driven environment.
• Positive, can-do attitude and willingness to dive into projects and tasks.
• Proficiency in Microsoft Office Suite required.
• Ability to lift up to 30 pounds.

Benefits

• We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives.

Pay

N/A

Schedule

N/A

Benefits

• We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives.