Occupancy Specialist II

PRIMARY RESPONSIBILITIES

• Take client applications and explain program eligibility requirements.
• Interview prospective clients to determine program eligibility.
• Prepare all forms necessary to determine program eligibility, lease-in client, and maintain updated documentation as required by the program.
• Establish and maintain contact with other social service agencies in order to inform and refer clients as deemed appropriate.
• Prepare documentation for lease up.
• Provide supervision, as assigned, training and back up to Receptionist.
• Answer public inquiries regarding program requirements.
• Brief clients as to program requirements both individually and in groups.
• Maintain and purge waiting lists.

QUALIFICATION REQUIREMENTS

• Must type accurately at 40 words per minute and willing to demonstrate same.
• Must possess basic computer knowledge including word processing and spread sheet programs and willingness to demonstrate same.
• Must be proficient in effective communication, both orally and in writing.
• Must be able to prepare basic reports.
• Must possess working knowledge of office procedures and practices.
• Must be able to operate a variety of office equipment such as typewriter, calculator, copy equipment and computer.
• Must be able to understand and follow written instructions.
• Must be able to understand and follow policies and procedures.
• Must be able to work with and maintain a filing system.
• Must be capable of working harmoniously with fellow workers, program participants, and the general public.
• Must be able to complete work assignments with limited supervision.
• Must be able to furnish work directions to others.
• Must be able to work under time pressure.
• Must be skillful in interviewing.
• Must possess a valid driver's license at all times and able to provide personal transportation as needed to perform duties, (reimbursement per RHA Travel Policy).