Noah's Ark - Park Services Lead - Seasonal

Roles and Responsibilities

Supervisory Duties
- Assist with the daily supervision of the Park Services team and any other assigned departments
- Lead by example, attitude, and as a representation of Noah’s Ark core values
- Act as an approachable mentor and coach to all assigned team members
- Become knowledgeable of performing the essential duties of all Park Services positions and backfill these positions when needed
- Participate in new-hire orientation and training activities for all assigned employees
- Ensure that all required meal and other breaks are being given in accordance with Wisconsin law
- Ensure daily sign-in sheets are completed and submitted each day
- Assist with team scheduling and timekeeping activities

Departmental Duties

• Follow the daily cleaning/nightly cleaning protocol set forth by leadership
• Audit bathroom and overall park cleanliness
• Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis
• Operate a trash compactor
• Operate golf-carts, vehicles, or other motorized equipment to perform daily duties
• Stock and sanitize all restrooms, as needed
• Ensure all eating areas are clean and presentable to guests
• Ensure benches and flowerbeds are clean and free of debris
• Roam all assigned area(s) to monitor cleanliness and assist guests and employees
• Respond to clean-up calls involving fecal, vomit, and food spills
• Resolve guest questions and concerns, and assist with lost children
• Ensure that all team members have necessary supplies to successfully perform duties
• Proactively monitor the Park for safety hazards (e.g. wet floors, tripping hazards, etc.)
• Maintain records of all work completed and safety inspections
• Maintain high standards of performance for all assigned areas of responsibility
• Ensure ADA standards are met in each location
• All other duties and special projects assigned by leadership

Requirements

• Must be at least 18 years of age to comply with Wisconsin Child Labor Laws
• Must have reliable transportation to and from work for your scheduled shift
• Must possess a valid driver’s license and a good driving record
• Must possess strong attention to detail and desire to keep park clean and presentable
• Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Must follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
• Ability to remain on feet for majority of the workday
• Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to see details of objects that are more than a few feet away

Working Conditions

• Frequent exposure to all outdoor and indoor areas of the park
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, pollen and other weather conditions
• Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals
• Subject to bloodborne pathogens
• Subject to frequent interruptions and requests that may require reprioritization of activities