Noah's Ark - Admissions Supervisor - Seasonal

Roles & Responsibilities

• Supervise the daily operations of the Admissions team and any other assigned departments
• Lead by example, attitude, and as a representation of Noah’s Ark core values
• Act as an approachable mentor and coach to all assigned team members
• Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests
• Become knowledgeable of performing the essential duties of all admissions and front gate positions and backfill these positions when needed
• Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline
• Ensure that all required meal and other breaks are being given in accordance with Wisconsin law
• Absolutely ensure that daily sign-in sheets are completed and submitted each day
• Assist with team scheduling and timekeeping activities

Departmental Duties

• Welcome guests to the park in a warm and friendly manner
• Courteously assist guests with questions and complaints
• Ensure that all POS financial transactions for parking lots are accurate and in-compliance with PCI standards
• Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests
• Aid other Guest Experience departments as needed
• All other duties assigned by leadership

Requirements

• Must be at least 18 years of age to comply with Wisconsin Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from your scheduled shift
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Must possess strong written and verbal communication skills
• Must possess strong attention to detail and problem-solving abilities
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