Noah's Ark - Admissions Lead - Seasonal

Roles & Responsibilities

Supervisory Duties
- Assist with the daily supervision of the Admissions team and any other assigned departments
- Lead by example, attitude, and as a representation of Noah’s Ark core values
- Act as an approachable mentor and coach to all assigned team members
- Become knowledgeable of performing the essential duties of all admissions and front gate positions and backfill these positions when needed
- Participate in new-hire orientation and training activities for all assigned employees
- Ensure that all required meal and other breaks are being given in accordance with Wisconsin law
- Ensure daily sign-in sheets are completed and submitted each day
- Assist with team scheduling and timekeeping activities

Departmental Duties

Welcome guests to the park in a warm and friendly manner.
Courteously assist guests with questions and complaints.
Sell and collect tickets and season passes.
Ensure that all Admissions policies and procedures are being followed (e.g. entry/exit, bag checks, etc.).
Utilize Point of Sale (POS) equipment to accurately record financial transactions.
Maintain a clean work Main Gate operation (wiping down counters, vacuuming, sweeping, picking up trash, etc.) to maintain a great first impression for incoming guests.

Physical Requirements

Ability to stand, walk, and remain on feet for majority of the workday
Occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
Carry, push, pull, lift, and hold objects weighing 20 pounds or more

Working Conditions

Frequent exposure to outdoor areas of the park
Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, pollen and other weather conditions
Frequent interruptions and requests that may require reprioritization of activities