National Sales Training Manager

About the role

You are the linchpin between field talent, Syneos Health, and our customers. Working directly with the Syneos Health National Project Director (NPD), the Sales Training Manager (STM) is responsible for the successful development, delivery and management of customized training programs for the client.

Responsibilities

• Work to plan and evaluate the effective implementation of all field training programs across all consumer teams to ensure execution and skill development.
• Interface with field sales management and all internal support teams to drive client results and satisfaction.
• Aid in creating and maintaining a workable Training Plan including the determination of the goals, strategies, and tactics to be implemented to achieve client satisfaction.
• Ride in the field with representatives as required providing coaching on disease, product, and selling/communication skills. Write follow-up recap on field ride observations and coaching recommendations.
• Support sales management teams by providing training materials, workshops and/or facilitation support at National, Sales, and POA meetings.
• Integration of all processes and policies to ensure compliance between Syneos and client organization.
• Develop and maintain a comprehensive annual training strategy, roadmap, and training plan aligned with client goals and business priorities.
• Define training objectives, learning outcomes, delivery strategies, program sequencing, and reinforcement plans for onboarding, backfill curriculums.

Requirements

• Bachelor’s Degree from an accredited institution required
• 5+ years’ experience in Commercial Biotech/Pharma
• Minimum 2 years field training experience
• Experience with creating training content and curriculum development
• Experience with delivering and facilitating disease & product training
• Product Launch experience required
• Up to 40% Travel may be required for this position
• Valid Driver’s license

Knowledge and Skills

• Expertise in adult learning principles, facilitation and instructional design
• Exceptional presentation, verbal and written communication skills
• Project management skills with the ability to manage timelines, meetings and multiple priorities
• Proficiency with Microsoft Office applications
• Experience utilizing virtual platforms, including Microsoft Teams and Zoom
• Understanding of healthcare compliance, privacy regulations, and industry standards

Benefits

The range for the annual base salary for this position is $125,000 to $143,000. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.