National Category & Strategic Accounts Manager – Heavy Duty

Key Responsibilities

• Develop and expand relationships with: Fleet operators, LTL carriers, dealerships, heavy-duty distributors
• Identify and secure new business opportunities
• Increase share of wallet through category expansion, pricing strategies, and account penetration
• Conduct quarterly business reviews (QBR) and executive-level customer meetings
• Represent the company at major industry events, including HDAW, TMC, and AAPEX
• Drive HD category growth and profitability
• Influence product assortment, inventory strategy, pricing, and go-to-market initiatives
• Analyze market trends, competitive activity, and performance metrics to support decision-making
• Partner with supply chain, marketing, operations, and leadership teams to identify growth opportunities
• Support product launches and new category expansion initiatives
• Lead strategic programs from development through execution
• Cross-coordinate efforts across Sales, Marketing, Operations, Supply Chain, Legal, and Leadership teams
• Maintain forecasting, CRM accuracy, and performance reporting
• Provide regular updates on pipeline activity, growth opportunities, and key initiatives
• Support franchise owners and field sales teams in driving Heavy-Duty growth
• Develop and deliver sales training, product education, launch readiness programs
• Create scalable programs that improve field execution and adoption

Qualifications

• Proven success in national accounts, strategic sales, category management, or business development
• Experience working with HD distributors, fleets and carriers, dealership groups, large aftermarket customers
• Demonstrated ability to close complex, multi-stakeholder opportunities
• Experience leading cross-functional projects in a growth-oriented environment

Preferred Qualifications

• 5+ years of Heavy-Duty aftermarket experience
• Bachelor’s degree
• Understanding of aftermarket distribution, category management, pricing strategy, inventory planning, product launch execution, CRM and forecasting experience
• Working knowledge of major Heavy-Duty engine platforms (Cummins, Detroit, Volvo/Mack)