Military and Veterans Support Services Specialist
About the role
This position supports Veterans, active-duty service members, reservists, spouses, and dependents interested in attending Wiregrass Georgia Technical College. As part of the Military and Veterans Support Services team, you will provide resources and outreach to ensure a smooth transition from military life to the civilian sector.
Reporting to the Director of Military and Veterans Services, you will work at Moody Air Force Base with adjusted hours Monday through Thursday, and may include coverage on Fridays. Travel between the Valdosta Campus and Moody Air Force Base may be required.
Responsibilities
- Serve as a testing proctor and advise students on test outcomes
- Manage a multi-line phone system and create a welcoming environment for students, potential students, and external/internal customers
- File and maintain accurate student records
- Assist with Veteran work-study students
- Participate in recruitment activities as needed
- Collect incoming documentation related to advising and course registration
- Partner with local agencies serving military and Veterans
- Perform related duties as assigned
Requirements
- Associate’s Degree or higher in a related field and three (3) years of related work experience (experience may substitute for the degree on a year-for-year basis)
- Excellent verbal and written communication skills with the ability to interact with a diverse group
Preferred Qualifications
- Prior experience working with Veterans
- Demonstrated dedication to the college Veteran population
- Prior military service
- Knowledge of Veterans benefit programs and resources available for Veterans
- Strong organizational and leadership skills for diverse groups
- Computer proficiency with systems such as Banne, Target X, Ellucian, Enrollment Manager, Pearson Vue, and Collegeboard
Pay
Salary is $17.79 per hour for this part-time position, with a maximum of 27 hours per week. No health or flexible benefits are provided.
Schedule
Adjusted hours Monday through Thursday, with possible coverage on Fridays.
Working Conditions
- Uses standard office equipment
- No foreseen exposure to hazardous chemicals or pathogens
- No overtime available
- Travel rarely required