Military Admissions Representative - Remote

About the role

This is a remote position for an Admissions Representative at ECPI University. We are seeking a sales-oriented professional who is passionate about helping people find their passion and achieve their academic and career goals. Since 1966, ECPI University has been dedicated to student success through a unique education model, dynamic team support, and industry-focused curriculum.

Benefits

• Tuition scholarship program available to employees and their immediate family members after 90 days of employment
• Competitive compensation and medical/dental benefit plans
• 401(k) participation with possible employer contributions

Responsibilities

• Provide excellent customer service to potential students through consistent and effective outreach and follow-up
• Make outbound calls to prospective students who have expressed an interest in attending the University
• Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student’s interests, qualifications, and career goals
• Represent the University both on and off campus to prospective students, parents, and other individuals or organizations involved in the college selection process
• Attend all admissions department meetings and training sessions
• Accurately account for all inquiries and admissions activity associated with all inquiries
• Complete daily activity reports
• Ensure that all enrollment paperwork is completed accurately and in a timely manner
• Keep all required reports current and accurate, including information stored in the University systems
• Adhere to a strict code of ethics and comply with all ECPI University policies and procedures, State and Federal laws, and accrediting body regulations
• Network and build strong relationships to generate personally developed referrals
• Work collaboratively with other departments to ensure student satisfaction
• Assist in the planning and implementation of on-campus events and programs for groups and individuals
• Other duties as assigned

Requirements

• Bachelor's degree preferred
• At least 1-3 years of university Admissions or Recruitment experience required
• 2-3 years of related experience to include appointment setting, interviewing, relationship building, client services, commitment to follow-up skills, coordinating programs and events, etc.
• Prior military experience strongly preferred
• Must have experience working remotely
• Any equivalent combination of education and experience

Skills

• Passionate about helping others achieve their educational and career goals
• Excellent customer service skills; ability to effectively follow up and follow through
• Effective oral and written communication skills
• Effective computer skills as well as familiarity with the professional use of social media
• Demonstrated ability to work effectively both independently and as part of a team