Enrollment Representative (Remote Opportunity)
Role Description
Join Cengage as an Enrollment Representative and be part of a team dedicated to helping learners worldwide reach their educational and career aspirations. This is an outstanding chance to support our mission by connecting with prospective students and steering them toward programs that align with their goals.
What You Will Do
- Prioritize qualified leads generated through various channels, including our website, referrals, live chat, and telephone.
- MATCH PROSPECTIVE STUDENTS WITH THE MOST SUITABLE PROGRAM WHILE ENHANCING A TOP-NOTCH CUSTOMER EXPERIENCE AT EVERY TOUCHPOINT.
- Ensure the highest quality student experience from an individual's first contact with us through their initial enrollment.
- Play a crucial role in ensuring that our processes and infrastructure deliver on the promise of delivering the highest quality student experience.
Skills You Will Need Here (Required)
- Technical expertise and capability to operate applications.
- A reliable WiFi connection (preferred).
About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide.
Hourly Compensation
Hourly Compensation: $21.25 - $27.88
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.
Sales roles often incorporate a significant incentive compensation program beyond this base pay range.