Mgr - Strategic Account Manager

About the role

At Cencora, we are united in our responsibility to create healthier futures. Every team member is essential to delivering on that purpose. This role is key to developing profitable business strategies and maintaining strong customer relationships to improve lives in the healthcare industry.

Responsibilities

• Consult with customers to create profitable business strategies considering their vision, goals, current results, and compliance with Cencora programs and services.
• Organize timely RFP processes for effective contract renewals.
• Create customer interest using solution selling and establish trust through value propositions.
• Resolve customer issues, identify root causes, and implement preventive measures.
• Partner with segment sales directors and account managers to develop regional chains managed by the Strategic Accounts Team.
• Develop and implement strategic sales and marketing plans to meet national and regional business goals.
• Review market analysis to determine customer needs and pricing schedules.
• Analyze and develop strategies concerning business dynamics such as ownership changes, market share, competitor strengths, and customer requirements; communicate these internally.
• Represent Cencora at trade association meetings.
• Deliver sales presentations to key customers.
• Provide feedback, industry knowledge, and recommendations to Corporate on programs, policies, products, and prices.
• Maintain strong customer relationships and seek new business opportunities.
• Monitor and analyze reports and data to measure profitability growth; develop strategies for continued success.
• Work extended hours and travel extensively as needed to meet sales objectives.
• Perform related duties as assigned.

Requirements

• Bachelor’s degree in business administration, accountancy, sales, marketing, computer sciences, or a related field.
• 3–5 years of directly related and progressively responsible experience, preferably in the healthcare industry.

Skills

• Working knowledge of pharmaceutical distribution with an emphasis on segment sales.
• Thorough knowledge of ABC products, programs, and services.
• Proficiency in sales management, planning, goal setting, and consultative selling techniques.
• Strong oral and written communication skills for report preparation and information dissemination.
• Strong interpersonal skills to develop cooperative working and business relationships.
• Excellent presentation skills and ability to train others.
• Ability to interpret financial data and develop strategies for identified financial issues.
• Ability to analyze industry trends and competitive information to respond to marketplace changes.
• Strong analytical and mathematical skills.
• Creativity, focus, and discipline.
• Good understanding of the Customer Value Chain.
• Working knowledge of computers and company systems/programs.

Benefits

We provide compensation, benefits, and resources that enable a highly inclusive culture and support team members’ ability to live with purpose every day.

• Medical, dental, and vision care.
• Comprehensive wellness benefits focusing on physical, emotional, financial, and social aspects, including:
• Backup dependent care.
• Adoption assistance and infertility coverage.
• Family building support.
• Behavioral health solutions.
• Paid parental leave and paid caregiver leave.
• Training programs, professional development resources, and mentorship opportunities.
• Employee resource groups and volunteer activities.

Pay

Full-time salary range: $93,500 – $187,000. The actual range may vary based on locale. State-specific ranges in Colorado, California, Washington, New York, Hawaii, Vermont, Minnesota, Massachusetts, and Illinois may be up to 10% lower than the minimum or 12% higher than the maximum.