Mgr - Strategic Account Manager

About the role

At Cencora, we are united in our responsibility to create healthier futures. Every team member is essential to delivering on our purpose of improving lives. Join our innovative company and help make a difference at the center of health.

Responsibilities

• Consult with customers to create profitable business strategies, considering their vision, goals, current results, and compliance with Cencora programs and services.
• Organize timely RFP processes for effective contract renewals.
• Generate customer interest using solution selling and establish trust through value propositions.
• Resolve customer issues, identify root causes, and implement preventive measures.
• Partner with segment sales directors and account managers to develop regional chains managed by the Strategic Accounts Team.
• Develop and implement strategic sales and marketing plans to meet national and regional business goals.
• Review market analysis to determine customer needs and pricing schedules.
• Analyze and develop strategies around business dynamics such as ownership changes, market share, competitor strengths/weaknesses, and evolving customer requirements; communicate these internally via discussions and written plans.
• Represent Cencora at trade association meetings.
• Deliver sales presentations to key customers.
• Provide feedback, industry knowledge, and specific recommendations to Corporate on programs, policies, products, and pricing.
• Maintain strong customer relationships and seek new business opportunities.
• Monitor and analyze reports/data to measure profitability growth; develop strategies to ensure continued success.
• Willingness to work extended hours and travel extensively to meet sales objectives.
• Perform related duties as assigned.

Requirements

• Bachelor’s degree in business administration, accountancy, sales, marketing, computer sciences, or a related field.
• 3–5 years of directly related and progressively responsible experience, preferably in the healthcare industry.

Skills

• Working knowledge of pharmaceutical distribution, with emphasis on segment sales.
• Thorough knowledge of ABC products, programs, and services.
• Proficiency in sales management, planning, goal setting, and strategic/consultative selling techniques.
• Strong oral and written communication skills for report preparation and information dissemination.
• Strong interpersonal skills; ability to develop cooperative working and business relationships.
• Strong presentation skills; ability to train others.
• Ability to interpret financial data and develop strategies for identified financial issues.
• Ability to analyze industry trends and competitive information to develop responsive strategies.
• Strong analytical and mathematical skills.
• Strong creativity; focused and disciplined.
• Good understanding of Customer Value Chain.
• Working knowledge of computers and company systems/programs.

Benefits

• Comprehensive medical, dental, and vision care.
• Physical, emotional, financial, and social wellness support, including:
  • Backup dependent care.
  • Adoption assistance and infertility coverage.
  • Family building support.
  • Behavioral health solutions.
  • Paid parental leave and paid caregiver leave.
• Professional growth opportunities:
  • Training programs and professional development resources.
  • Mentorship programs.
  • Employee resource groups.
  • Volunteer activities.

Pay

Salary Range: $93,500 – $187,000 (national average). Actual range may vary based on locale. State-specific ranges in Colorado, California, Washington, New York, Hawaii, Vermont, Minnesota, Massachusetts, and Illinois may be up to 10% lower than the minimum or 12% higher than the maximum.

Full-time position.