Strategic Account Manager

About the role

The Strategic Account Manager (SAM) position at KaVo is responsible for driving growth across KaVo's Special Markets in North America, including universities, government, DSOs, and GPOs. Key responsibilities include managing existing and growing annual KaVo sales revenue, identifying new opportunities, and collaborating with internal teams and senior stakeholders to enhance market share.

Responsibilities

• Manage existing and grow annual KaVo sales revenue in North America and achieve the assigned forecast.
• Identify new Special Markets accounts and/or new opportunities to drive revenue growth.
• Work within the guidelines of the GSA, FSS, and ECAT contracts.
• Responsible for supporting and often negotiating new agreements; managing existing agreements, including contract renewals.
• Cook up and coordinate contract implementation with the field sales team and clearly communicate the contract objectives and opportunities to all stakeholders.
• Proactively foster relationships to partner with key executive, economic, and clinical decision-makers across Special Markets accounts.
• Facilitate and manage in-kind agreements and the grant application process.
• Identify influential thought leaders within your customer accounts and work to understand the infrastructure and culture. Understand the customer requirements and seek ways to strategically grow the business.
• Drive superior territory management efficiency through agreed-upon sales processes, Funnel Management, and Voice of Customer (VOC) initiatives.
• Effectively create and lead comprehensive customer business reviews to meet customer requirements.
• Serve as Primary Point of Contact for Special Markets accounts. Gather and disseminate all incoming and outgoing communication with C-Suite/Executive-level stakeholders.
• Lead and direct all account team activities.
• Attend and generate sales and sales leads at various tradeshows/sales events at the instruction or direction of the Primary Point of Contact and Sr. Leadership.

Requirements

• To be considered, candidates should meet one of the following: Bachelor’s degree in business or a relevant field, High school diploma or equivalent and + 4 years in the dental industry, Equivalent combination of education, training, and experience.
• + 3 years of sales experience in the dental industry.
• A valid driver’s license issued in one of the 50 United States.

Preferred Skills

• 1+ years in a similar role in the dental industry.
• Knowledge, Skills & Abilities: Exceptional oral and written communication skills, Large account management working with multiple decision makers and/or complex, long selling cycles, Dental and/or Medical Device sales, Government/institution/DSO sales.

What We Offer

• Medical, dental, and vision coverage.
• 401(k) with employer matching.
• Paid parental leave & flexible PTO.
• Full-time, remote role with frequent travel.
• Occasional evening/weekend availability for trade shows or customer needs.

Equal Opportunity & Compliance

KaVo is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. KaVo is committed to providing reasonable accommodation for qualified individuals with disabilities. If you need assistance or accommodation during the application process, please send a request to your recruiting partner. As part of the KaVo family, we want to inspire and encourage you to develop your full potential with us. Let’s work together as a team for one of the most beautiful things in life: A healthy smile.