Jobs · Business Development · North Carolina

Strategic Account Manager

RELX · North Carolina, United States · Yesterday
Business Development$99k–$183k/yrFull-time

About the role

The Strategic Account Manager will be part of a team that is responsible for managing and growing revenue within a select portfolio of highly strategic financial services accounts through the sale of LexisNexis Risk Solutions products and services. This role focuses on developing long-term client partnerships, driving enterprise-wide adoption of LNRS solutions, and identifying new revenue opportunities across complex customer environments.

Responsibilities

  • Meeting or exceeding monthly and annual revenue objectives across a portfolio of named strategic financial services accounts.
  • Developing and executing strategic account plans that identify growth opportunities, sales strategies, target activities, and required cross-functional resources.
  • Building and maintaining strong relationships with customer stakeholders at all levels, including executive and C-suite decision makers.
  • Expanding existing customer relationships by identifying opportunities to increase adoption of LNRS products, services, and solutions across the enterprise.
  • Acting as the primary quarterback for assigned accounts by coordinating internal stakeholders across sales, product, marketing, client engagement, and support functions to drive customer success.
  • Creating detailed sales plans that leverage account history, industry trends, customer objectives, and market insights to uncover new business opportunities.
  • Managing pipeline development, forecasting, territory planning, and account growth initiatives.
  • Conducting research and analysis to identify customer needs, market trends, competitive threats, and strategic opportunities.
  • Clearly articulating the value of LNRS products, pricing, and competitive differentiation in ways that align to customer business goals.
  • Collaborating effectively within a highly matrixed environment while balancing multiple priorities and stakeholder needs.
  • Representing LNRS professionally in customer-facing meetings, business reviews, industry events, and executive discussions.
  • Demonstrating a team-first mindset and partnering with colleagues across the organization to achieve shared customer and business objectives.
  • Participating in ongoing professional development to strengthen industry, market, and product expertise.

Requirements

  • 7+ years of enterprise, strategic account management, or complex solution sales experience.
  • Strong understanding of the financial services industry and the challenges facing banks, lenders, and other financial institutions.
  • Proven success selling to C-suite executives and senior business stakeholders.
  • Track record of developing and executing strategic account plans that drive measurable revenue growth.
  • Excellent consultative selling, relationship management, negotiation, and presentation skills.
  • Strong organizational, territory management, and forecasting capabilities.
  • Ability to quickly develop an in-depth understanding of LNRS products, services, and customer use cases.
  • Demonstrated ability to work effectively within a highly matrixed organization and lead cross-functional teams without direct authority.
  • Executive presence, strong business acumen, and the ability to build credibility with senior customer stakeholders.

Qualifications

  • Bachelor's degree or equivalent professional experience preferred.
  • Experience working with financial services technology providers, credit bureaus, risk and fraud providers, system integrators, or enterprise software organizations serving the banking industry preferred.
  • Ability to travel approximately 25% or more based on customer and business needs.

Skills

  • Strategic account management.
  • Sales experience in financial services.
  • Consultative selling.
  • Relationship management.
  • Negotiation.
  • Presentation skills.
  • Organizational and territory management.
  • Forecasting.
  • Customer research and analysis.
  • Product knowledge.
  • Collaboration and cross-functional coordination.
  • Client relationship building.
  • Executive-level communication.
  • Professional development.

Benefits

We offer comprehensive health benefits, retirement benefits, and a variety of wellbeing programs. Specific details vary by location.

Pay

The U.S. national base pay range is $98,500 - $183,000. The total target cash range is $151,700 - $281,500. Geographic differentials may apply in some locations to better reflect local market rates.

Schedule

Flexible schedule to accommodate customer and business needs.

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