Strategic Account Manager

About the role

We are seeking a driven and customer-focused Strategic Account Manager to strengthen relationships and generate revenue within our existing strategic accounts. This role is ideal for a results-oriented professional with strong solution knowledge, exceptional communication skills, and the ability to deliver accurate sales forecasts consistently.

Responsibilities

• Build strong relationships with key stakeholders at our Strategic Accounts, including electronic interactions, telephone calls, and in-person meetings.
• Schedule and present Quarterly Business Reviews to key stakeholders at our Strategic Accounts.
• Build internal alignment and action plan to address any issues that may impede renewal and/or additional sales within the Strategic Accounts.
• Follow up on leads and inbound requests from the Strategic Accounts.
• Identify and properly qualify business opportunities for additional business within the Strategic Accounts.
• Determine customer needs and apply a product and services offering in an effective manner.
• Lead negotiations, coordinate complex decision-making process, and overcome objections to closure.
• Assist in determining sales strategies and goals for products and services.
• Aid in evaluating product and service offerings in terms of customer needs.
• Continuously refine and improve business analysis processes to enhance efficiency and outcomes.
• Other duties as assigned.

Qualifications

• Bachelor’s degree required.
• Experience selling software/technology solutions preferred.
• Excellent written and verbal communication skills.
• Strong organization and time management skills with the ability to manage competing priorities.
• Demonstrated ability to problem solve and negotiate with emphasis on closing the sale.
• Strong problem-solving and analytical skills, with a keen attention to detail.

Pay

Compensation: $110,000 - $125,000 USD Base

Schedule

Full-time, exempt position.

Benefits

• Health, dental, and vision coverage as of hire.
• Immediate enrollment in 401(k), HSA, and FSA plans.
• Flexible PTO policy.
• Tuition and personal enrichment reimbursement.
• Option to enroll in ID Theft Protection Program.