Strategic Account Manager

About the role

This role leads customer communications, drives adoption and retention, manages renewals and risk, and partners with internal teams and executive leadership to support key accounts.

Responsibilities

• Lead customer communications
• Drive adoption and retention
• Manage renewals and risk
• Partner with internal teams and executive leadership to support key accounts

Requirements

• 5+ years in client services, IT, or cybersecurity
• Experience managing complex accounts and multiple stakeholders
• Strong communication, organization, and independent problem-solving skills
• Managed Security Services experience and relevant certifications preferred

Qualifications

Commensurate with experience.

Skills

N/A

Benefits

N/A

Pay

N/A

Schedule

N/A

Company Information

Supportive culture, growth opportunities, benefits, certification reimbursement, and a strong team environment.