Strategic Account Manager
Convergence Networks · Seattle, WA · 3 mo ago
HybridInformation TechnologyFull-time
About the role
This role leads customer communications, drives adoption and retention, manages renewals and risk, and partners with internal teams and executive leadership to support key accounts.
Responsibilities
- Lead customer communications
- Drive adoption and retention
- Manage renewals and risk
- Partner with internal teams and executive leadership to support key accounts
Requirements
- 5+ years in client services, IT, or cybersecurity
- Experience managing complex accounts and multiple stakeholders
- Strong communication, organization, and independent problem-solving skills
- Managed Security Services experience and relevant certifications preferred
Qualifications
Commensurate with experience.
Skills
N/A
Benefits
N/A
Pay
N/A
Schedule
N/A
Company Information
Supportive culture, growth opportunities, benefits, certification reimbursement, and a strong team environment.