Medicare Sales Agent - Hybrid in Roanoke, VA,

About the role

UHC is seeking dedicated sales professionals to be part of our team! The role involves answering inbound calls, providing consultations, and matching customers with the right coverages, products, and benefits.

Responsibilities

• Answer incoming phone calls from prospective members, identify their needs, and convert them into qualified leads and sales
• Follow up with members to address questions or review current or new products and services
• Navigate multiple computer systems to document member information while maintaining active listening and engagement
• Demonstrate knowledge of the product portfolio by addressing member needs, explaining differences between products, and assisting in product selection
• Absorb and complete the enrollment application over the phone, ensuring compliance with product requirements and enrollment guidelines
• Meet and maintain requirements for agent licensure, appointments, and annual product certification

Requirements

• High School Diploma/GED OR 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Must live within a commutable distance to our Roanoke, VA office

Qualifications

• Previous sales experience
• Familiarity with computer and Windows PC applications
• Flexibility to customize approach to meet all types of caller communication styles and personalities

Skills

• Excellent communication skills
• Knowledge of Medicare products and benefits
• Ability to work independently and as part of a team

Benefits

• As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience
• Compensation = Base pay + monthly sales incentive
• Average annual earnings $50K - $65K through a combination of base plus sales commissions
• Top performers can earn $80K (+)
• Sign-On Bonus up to $2,000 for unlicensed external/internal applicants
• Sign-on Bonus up to $3,000 for licensed external/internal applicants
• 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Pay

Hourly pay for this role will range from $16.00 to $24.04 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance.

Schedule

Your operating hours are Monday - Friday 7:00am - 7:30pm local time. Your shift will be provided during training with rotational weekend work (Saturday/Sundays). This is a full-time position with flexibility desired based on the seasonality of our business.

Location

This position offers hybrid work models after the successful completion of training and on the job nesting period. Employees will enjoy the opportunity to work from home up to 3 business days per week. Site location: 3645 THIRLANE RD NW, Roanoke, VA