Medicare Sales Agent - Hybrid in Colorado Springs

About the role

The role involves answering incoming calls from prospective members, providing information and assistance, and matching the correct coverages, products, and benefits. Full-time position with flexibility based on seasonality.

Responsibilities

• Identify and address customer needs and concerns
• Consult customers on their insurance needs
• Navigate multiple computer systems to document member information
• Complete enrollment applications over the phone
• Stay consistent with product requirements and enrollment guidelines
• Meet and maintain requirements for agent licensure
• Meet and exceed performance goals
• Provide a great customer experience

Requirements

• High School Diploma/GED or 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regular shifts, including training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Live within a commutable distance to the Colorado Springs, CO office

Qualifications

• Previous sales experience preferred
• Familiarity with computer and Windows PC applications
• Flexibility to customize approach to meet all types of caller communication styles and personalities

Benefits

• Total compensation determined by ability to sell and deliver a great customer experience
• Base pay + monthly sales incentive
• Average annual earnings $50K - $65K through a combination of base plus sales commissions
• Top performers can earn $80K(+) with sign-on bonus up to $2,000 for unlicensed external/internal applicants and $3,000 for licensed external/internal applicants
• 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Medical, Dental, Vision, Life & AD&D Insurance, Short-term disability, and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan, Education Reimbursement, Employee Discounts, Employee Assistance Program, Employee Referral Bonus Program, Voluntary Benefits
• Fun and competitive work environment focused on both teamwork and individual success

Pay and Schedule

Hourly pay for this role will range from $16 to $24 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance.

Schedule

Operating hours: Monday - Friday 7:00AM - 9:30PM local time; your shift will be provided during training with rotational weekend work (Saturdays/Sundays)

Location

Site location: 9945 Federal Drive, Colorado Springs, CO