Medicare Sales Agent - Hybrid in Colorado Springs
About the role
The role involves inbound calls to customers, consulting on insurance needs, matching coverages, products, and benefits. Full training is provided, including support for obtaining necessary state insurance licenses.
Responsibilities
- Answer incoming calls and convert callers to qualified leads and sales
- Navigate multiple computer systems to document member information
- Address customer needs, explain product differences, and assist in product selection
- Complete enrollment applications over the phone, adhering to product requirements and guidelines
- Meet performance, attendance, and consumer experience goals
- Meet and maintain requirements for agent licensure, appointments, and annual product certification
Requirements
- High School Diploma/GED or 4+ years of customer service/sales experience
- Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
- Ability to work regular shifts, including training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed
- Live within a commutable distance to the office at 9945 Federal Drive, Colorado Springs, CO
Qualifications
- High School Diploma/GED OR 4+ years of customer service/sales experience
- Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
- Ability to work regular shifts, including training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed
- Live within a commutable distance to the office at 9945 Federal Drive, Colorado Springs, CO
Skills
Knowledge of the product portfolio, familiarity with computer and Windows PC applications, and ability to learn new and complex computer system applications.
Benefits
- Total compensation determined by ability to sell and deliver a great customer experience
- Base pay + monthly sales incentive
- Average annual earnings $50K - $65K through a combination of base plus sales commissions
- Top performers can earn $80K(+)
- Sign-On Bonus up to $2,000 for unlicensed external/internal applicants
- Sign-on Bonus up to $3,000 for licensed external/internal applicants
- 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- Fun and competitive work environment focused both on teamwork and individual success!
Pay
Hourly pay for this role will range from $16 to $24 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance.
Schedule
Full-time position with flexibility desired based on the seasonality of our business. Operating hours: Monday - Friday 7:00AM - 9:30PM local time; your shift will be provided during training with rotational weekend work (Saturdays/Sundays).