Medicare Sales Agent - Hybrid in Colorado Springs

About the role

The role involves inbound calls to consult customers on their insurance needs and match the correct coverages, products, and benefits. Full-time position with flexibility desired based on the seasonality of our business.

Responsibilities

• Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal of converting caller to a qualified lead and sale
• Navigate multiple computer systems to document member information while maintaining active listening and engagement with members
• Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of products to best meet their needs
• Absorb and apply knowledge from UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material
• Absorb and apply knowledge from UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material
• Assist in completing the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
• Meet the goals established for the position in the areas of performance, attendance, and consumer experience
• Meet and maintain requirements for agent licensure, appointments, and annual product certification

Requirements

• High School Diploma/GED OR 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Must live within a commutable distance to our 9945 Federal Drive, Colorado Springs, CO office

Qualifications

• High School Diploma/GED OR 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Must live within a commutable distance to our 9945 Federal Drive, Colorado Springs, CO office

Skills

None specifically listed in the job posting.

Benefits

• Total compensation is determined by your ability to sell and deliver a great customer experience
• Compensation = Base pay + monthly sales incentive
• Average annual earnings $50K - $65K through a combination of base plus sales commissions
• Top performers can earn $80K(+)
• Sign-On Bonus up to $2,000 for unlicensed external/internal applicants
• Sign-on Bonus up to $3,000 for licensed external/internal applicants
• 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• Fun and competitive work environment focused both on teamwork and individual success!

Pay

Hourly pay for this role will range from $16 to $24 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance.

Schedule

Operating hours: Monday - Friday 7:00AM - 9:30PM local time; your shift will be provided during training with rotational weekend work (Saturdays/Sundays)

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)