Medicare Sales Agent - Hybrid in De Pere, WI
About the role
The role is part of the sales team at UnitedHealthcare, a company dedicated to simplifying the health care experience and improving access to quality care. Multiple openings are available in De Pere, WI for Medicare Sales Agents.
Responsibilities
- Answer incoming calls from prospective members, identifying their needs and converting them into qualified leads and sales
- Navigate multiple computer systems to document member information and engage actively with customers
- Demonstrate knowledge of the product portfolio to assist members in selecting the right coverages, products, and benefits
- Absorb and apply knowledge from UHC Portfolio Agent New Hire training classes to become proficient in the material
- Complete enrollment applications over the phone, ensuring compliance with product requirements and guidelines
- Meet and exceed performance, attendance, and consumer experience goals
- Obtain necessary state insurance licenses during training
- Work flexible hours, including weekends, during the training period and then transition to a hybrid-remote work model
Requirements
- High School Diploma/GED or 4+ years of customer service/sales experience
- Within 30 days of employment, obtain all appropriate state insurance licenses (which can be completed during training)
- Ability to work regular shifts, including weekends, with flexibility to adjust daily schedule and work overtime as needed
- Live within commuting distance to the De Pere, WI office
Qualifications
- High School Diploma/GED
- 4+ years of customer service/sales experience
- Within 30 days of employment, obtain all necessary state insurance licenses (which can be completed during training)
- Ability to work regular shifts, including weekends, with flexibility to adjust daily schedule and work overtime as needed
- Live within commuting distance to the De Pere, WI office
Skills
- Knowledge of computer systems and Windows PC applications
- Ability to learn new and complex computer system applications
- Flexibility to customize approach to meet various caller communication styles and personalities
Benefits
- Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage, and a 401(k) savings plan
- Employee Stock Purchase Plan and Employee Referral Bonus Program
- Equity stock purchase and voluntary benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- Employee Assistance Program and employee discounts
Pay
Hourly pay ranges from $16.00 to $24.04 per hour, with the potential for bonuses based on sales performance. The average annual earnings range from $50K to $65K, with top performers potentially earning up to $80K.
Schedule
Full-time position with flexible work arrangements, including the option to work from home up to 3 business days per week. Operating hours are Monday - Friday 7:00AM - 9:30PM local time, with rotational weekend work (Saturdays/Sundays).
Sign-On Bonus
Up to $2,000 for unlicensed external/internal applicants and up to $3,000 for licensed external/internal applicants.