Medical Records Specialist

About the Role

As a Medical Records Specialist at Methodist Hospital Metropolitan, you will assist the HIM Director by performing duties in support of the management of the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working applicable worklists within 3M 360 Encompass, resolving unbilled accounts, and processing physician suspensions. You will also serve as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable.

Responsibilities

• Retrieve discharged medical records from various departments in the hospital and reconcile them to ensure all records are accounted for.
• Facilitate the retrieval and printing of medical records from storage, as well as the storage, archival, and record retention of documents and/or other Alternate Media that cannot be scanned into HPF/MPF (e.g., fetal monitor strips).
• Assist with the physician suspension process by evaluating if a physician should be put on suspension, creating the list of recommended suspensions for approval, sending out notice letters, and making reminder calls.
• Prepare medical records and loose documents for scanning.
• Scan medical record documents and index medical record documentation.
• Perform quality control validation to ensure all documents associated with each record have been scanned.
• Complete any certification program and continuing education required by state law for birth certificate clerk duties.
• Interact with parents to collect and document birth information, deliver appropriate forms, and provide guidance in completing them.
• Work with parents to complete the Acknowledgment of Paternity form, requiring patience, diplomacy, and sensitivity.
• Review patient medical records and other resources to obtain required birth information.

Requirements

• High school diploma or GED preferred.
• Hospital or medical office experience preferred, but not required.
• Previous experience in handling patient health information, medical records document imaging, and/or medical records is strongly preferred.
• Completing a certification program from the state(s) may be required for birth certificate processing; training and course fees will be provided.

Benefits

Methodist Hospital Metropolitan offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.