Medical Records Specialist

The Role

MainStreet Family Care is expanding its network and seeks a Medical Records Specialist to support their Revenue Cycle team in Birmingham, AL.

Responsibilities

• Process medical record requests from insurance companies and authorized stakeholders with accuracy and urgency
• Manage insurance correspondence by updating “pay-to” addresses to ensure payments are directed to MainStreet HQ
• Save, upload, and maintain Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) in the correct systems
• Support claims resolution and payment posting teams to ensure clean revenue cycle workflows
• Provide exceptional internal customer service to clinic and billing partners

Requirements

• Strong organizational and prioritization skills
• High attention to detail with zero tolerance for errors
• Proficient with computers, document management, and data entry
• Previous experience in a medical office, billing, or records environment is not required—we will train the right person
• A proactive, ownership-driven mindset that supports continuous improvement

Qualifications

• High school diploma or equivalent
• Experience in a medical office, billing, or records environment preferred but not required

Benefits

• Medical, dental & vision coverage
• 401(k) with company match
• PTO
• Career advancement opportunities in a fast-growing organization

Schedule & Location

Full-time, on-site in Birmingham, AL
Monday–Friday, 8:00 a.m.–5:00 p.m.