Medical Records Specialist

Job Summary

As a Medical Records Specialist, you would be responsible for assisting the HIM Director by routinely performing duties in support of the management of the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working applicable worklists within 3M 360 Encompass, the resolution of unbilled accounts, and the processing of physician suspensions. In addition, you will serve as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable.

Responsibilities

• Retrieves discharged medical records from various departments in the hospital and reconciles them to ensure that all records are accounted for.
• Facilitates the retrieval and printing of medical records from storage, as well as the storage, archival and record retention of documents and/or other Alternate Media that cannot be scanned into HPF/MPF (e.g., fetal monitor strips).
• May assist with the physician suspension process by evaluating if a physician should be put on suspension, creating the list of recommended suspensions for approval, sending out notice letters, making reminder calls, etc.
• Prepares medical records and loose documents for scanning.
• Scans medical record documents.
• Indexes medical record documentation.
• Performs a paper document to PC screen quality control validation to ensure that all documents associated with each record have been scanned.
• Completes any certification program and continuing education that may be required by state law to accurately perform the duties of the birth certificate clerk completion and works under the guidelines and process as defined by the state.
• Interacts with the parents to collect and document the birth information, delivering the appropriate forms to them and providing guidance in the completion of the forms.
• Serves as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable.
• Works with the parents to complete the Acknowledgment of Paternity form, which can require patience, diplomacy, and sensitivity if there is conflict regarding parental responsibility.
• Reviews patient medical records and other resources, as needed, to obtain required birth information.

Qualifications

• A high school diploma or GED is preferred.
• Hospital or medical office experience is preferred, but not required.
• Previous experience in the handling of patient health information, medical records document imaging and/or medical records is strongly preferred.
• Completing a certification program from the state(s) may be required for birth certificate processing, training and course fees will be provided.

Benefits

Henrico Doctors' Hospital Forest offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.

Note

Eligibility for benefits may vary by location.

Parallon

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country.

About HCA Healthcare

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Company Culture

We believe that good people beget good people. At HCA Healthcare, we are a family of 270,000 dedicated professionals who are passionate about our mission to improve the lives of those we serve. Our Talent Acquisition team is reviewing applications for our Medical Records Specialist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

EEO Statement

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.