Medical Records Specialist

About the role

Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals!

Looking for a career where your work truly matters?

We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois, dedicated to improving mental health and substance use care for individuals across a multi-county area.

Why You’ll Love Working Here:

• Collaborative, mission-driven work environment
• Every other Friday off – paid wellness days
• Competitive salaries aligned with state and national benchmarks
• At Heritage, we believe in taking care of our staff so they can focus on caring for the individuals we serve.

Your Role: Medical Records Specialist

As a Medical Records Specialist, you will play a vital role in maintaining accurate and confidential client records to support quality care.

Core Responsibilities

• Digitize all patients’ existing paper records and information
• Distribute and relocate medical charts within the agency
• Maintain accurate records by following agency procedures
• Ensure patient charts, paperwork, and reports are completed accurately and on time
• Keep all medical records confidential and protected
• Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records

Knowledge, Skills, and Abilities

• Proven work experience as a Medical Records Clerk or similar role
• Proficient in information management programs and MS Office
• Strong attention to detail with excellent organizational skills
• Relevant training and/or certifications as a Medical Records Clerk
• Good written and verbal communication skills

Qualifications

• High school diploma or equivalent (minimum requirement)
• Computer proficiency in Microsoft Office (Word, Excel, Outlook)
• Data entry experience
• Proven excellence in customer service
• Ability to manage multiple tasks simultaneously
• Experience working with a wide variety of customers including individuals with mental illness or substance use disorders
• Reliable transportation

What We Offer

• Generous Time Off: Vacation, sick, personal, and holiday leave
• Wellness Benefits: Paid wellness day every other Friday, Employee Assistance Program (EAP), and fitness reimbursement
• Insurance: Health, dental, vision, flexible spending accounts, and additional life insurance. Health insurance includes substantial agency contributions toward the cost.
• Retirement: 401(k) and Roth options
• Professional Growth: Tuition assistance and continuing education opportunities
• Loan Forgiveness: Eligible through the National Health Service Corps