Medical Receptionist– St. Paul

About the role

Join a Top Workplace!! A multi-year Star Tribune Top Workplace award winner, Dermatology Consultants, recently celebrated 75 years in business. Founded in 1949, we are a thriving private dermatology practice with 24 providers across four East Metro clinic locations. The Medical Receptionist is responsible for greeting patients, registering patients and answering clinic phone calls in a prompt, courteous and professional manner. The Medical Receptionist plays an integral role in providing excellent service to our patients.

Responsibilities

• Greet and register patients, enter patient information into computer
• Answer multi-line telephone and direct calls appropriately
• Collect payment for medical and cosmetic services, verify insurance
• Create, pull and file patient charts; scan documents into the Electronic Health Records (EHR) system
• Schedule appointments over phone and in-person
• Maintain strict confidentiality of patient health information
• Collect payment for retail product sales

Requirements

• HS Diploma or equivalent
• Experience in front desk and/or clinical area registering patients, collecting payments and obtaining/verifying insurance information
• Ability to communicate calmly and clearly with patients and others on the phone and in-person
• Knowledge of customer service principles and techniques
• Ability to prioritize tasks effectively
• Ability to navigate Practice Management and EHR systems

Schedule

First (Day)

Pay

$19.50 - $24.50 per hour; Competitive salary; holiday bonus eligibility.

Benefits

• No evenings or weekends
• Generous company‑funded 401K and profit sharing
• Discounts on cosmetic services (including Botox, laser hair removal, facials and more)
• Free parking
• Paid time off and paid holidays
• Company‑sponsored wellness program
• Medical, dental, vision, short‑ and long‑term disability, life insurance, accident, HSA, FSA, legal, tuition reimbursement, uniform allowance