Medical Receptionist - Orthopedics

About the role

The Medical Receptionist supports the orthopedic team at TRIA, aiming to enhance the care and experience provided to patients and their families.

Responsibilities

• Greet patients and collect co-pays
• Schedule follow-up appointments and referrals
• Support departmental clerical duties

Requirements

• 6 months related experience
• Some medical background preferred
• Strong verbal and written communication skills
• Human relations sensitivity and customer service skills
• Listening and telephone etiquette skills
• Medical terminology knowledge desirable
• Comfort in asking patients for copays and race collection
• Ability to promote and maintain good patient relations and confidentiality
• Ability to work in a fast-paced and structured environment
• Ability to sit for long periods of time
• Ability to key for long periods of time
• Accurate computer/keyboarding skills required
• Proficient in operating telephone, PC, printer, photo copier, and fax machine
• Knowledge of age-related growth and development principles

Qualifications

• Human relations sensitivity and customer service skills
• Listening and telephone etiquette skills
• Medical terminology knowledge desirable
• Comfort in asking patients for copays and race collection
• Ability to promote and maintain good patient relations and confidentiality
• Ability to work in a fast-paced and structured environment
• Ability to sit for long periods of time
• Ability to key for long periods of time
• Accurate computer/keyboarding skills required
• Proficient in operating telephone, PC, printer, photo copier, and fax machine
• Knowledge of age-related growth and development principles

Skills

• Verbal and written communication skills
• Customer service skills
• Telephone etiquette skills
• Medical terminology knowledge
• Confidentiality and patient relations skills
• Computer/keyboarding skills
• Age-related growth and development principles

Benefits

Park Nicollet offers a competitive benefits package, including medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic, and much more!

About Us

At HealthPartners, we believe in the power of good – good deeds and good people working together. We are a nonprofit, integrated health care organization providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improves lives around the world. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.