Medical Receptionist - LaGrange, GA

Company Overview

Crossroads Treatment Centers is an equal opportunity employer that celebrates diversity and is committed to an inclusive environment for all employees and patients. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder, providing accessible, high‑quality, evidence‑based medication assisted treatment (MAT). The organization serves over 26,500 patients across outpatient clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

Day in the Life of a Medical Receptionist

• Provide excellent customer service by checking in patients, receiving payments, and assisting in daily operations.
• Maintain a friendly, professional attitude toward patients, offering a “white glove” experience.
• Guide new patients through the intake process.
• Collect urine and saliva samples for patient drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical and clinical staff to schedule intakes.
• Provide clerical and logistical support.
• Oversee patient accounts and financial responsibilities.

Education and Experience Requirements

• High School Diploma or GED (minimum).
• Customer service experience in a fast‑paced environment (preferred).
• Experience in healthcare, addiction medicine, or office administration (preferred).
• Lived addiction experience is a plus.

Schedule

• Monday‑Friday: 4:45 am – 1:00 pm
• Rotating Saturday: 5:45 am – 9:30 am

Benefits

• Daily impact on many lives with opportunity to save lives every day.
• Comprehensive training for newcomers to the field.
• Mileage reimbursement matching the current IRS rate (if applicable).
• Community events promoting belonging and education (cook‑outs, fairs, parades, school outreach, holiday events).
• Medical, dental, and vision insurance (PTO).
• Variety of 401(k) options with a match program and no vesting period.
• Annual continuing education allowance in a related field.
• Life insurance.
• Short‑ and long‑term disability.
• Paid maternity/paternity leave.
• Mental health day.
• Calm subscription for all employees.