Medical Receptionist - Internal Medicine

About the Role

The Medical Receptionist is the first in-person point of contact for patients on behalf of the medical practice. They handle all front office duties, including greeting patients, answering phones, scheduling, registration, charge entry, payment posting, and cash reconciliation. This intermediate-level position requires excellent customer service skills, discretion, good judgment, and a professional demeanor.

Responsibilities

• Greeting patients and families
• Answering phones and directing calls
• Assisting with scheduling and registration
• Handling charge entry and payment posting
• Performing cash reconciliation and balancing
• Operating basic office equipment

Requirements

• Post-high school office procedures preferred
• Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
• Customer service experience
• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may substitute for experience

About Auburn Medical Center

MultiCare Auburn Medical Center, serving South King County since 1921, is a 195-bed hospital with 58 behavioral health beds, a Family Birth Center, Level II NICU, Level III Trauma Center, MultiCare Regional Heart & Vascular Center, and advanced surgical services including robotic-assisted procedures. Clinicians gain exposure to a diverse patient population and a broad spectrum of specialty care within a collaborative, high-performing team.

About The Auburn Community

Auburn is a vibrant suburb of 75,000, located between Seattle, Tacoma, and Mount Rainier. With 34 parks, over 23 miles of trails, and abundant outdoor recreation, Auburn is ideal for an active lifestyle. The city offers excellent schools, a growing dining scene, and a welcoming community, making it a great place to live, work, and play.

Why MultiCare?

• Rooted in the local community: Partnering with patients, families, and neighbors across the Pacific Northwest for over 140 years.
• Growth and education: Competitive tuition assistance, award-winning residencies, fellowships, and career development.
• Well-being and support: Generous PTO, Code Lavender, and Employee Assistance Programs to maintain balance.
• Living our values: Respect, integrity, kindness, and collaboration guide our care for patients, communities, and each other.
• Belonging for all: Resource Groups and outreach programs ensure every team member feels valued.
• Pacific Northwest lifestyle: Work and live where natural beauty, adventure, and community connections thrive.

Pay

The pay scale for this position is $22.07 - $33.57 USD. Pay is influenced by factors specific to applicants, including skill set, experience, and certifications/education.

Associated benefit information can be viewed here.