Medical Receptionist - Brentwood Health Center

About the role

Serve as the first point of contact by greeting and welcoming patients and others, in person at the check-in desk or via the telephone. Responsibilities include answering incoming calls professionally, checking in and out patients per established protocols, scheduling patient appointments, and registering patients.

Schedule

Monday–Friday, 8:30 AM–5:00 PM.

Why work with us

• Join a team that values your skills, delivering exceptional care through collaboration.
• Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Embrace diversity and inclusion, reflecting the communities we serve.
• Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Requirements

• Minimum of 18 years of age.
• High School diploma or GED completed.
• Demonstrated ability to provide a high level of customer service to physicians, patients, and other internal/external customers.
• Ability to work professionally with physicians, clinic staff, and patients in a timely, confidential manner.
• Demonstrated analytical, prioritization, and organizational skills.
• Demonstrated flexibility and dedication to a team environment.
• Effective communication skills.

Preferred Qualifications

• One year of post-secondary education with coursework in business, medical assistant program, or nursing assistant program, OR equivalent combination of education/experience in customer service or medical scheduling (one year of education equals one year of experience).
• Knowledge of medical terminology.
• Experience with Microsoft Office, specifically Word and Excel.
• Depending on the position available, fluency in Spanish.