Medical Receptionist - Bilingual- Lakeland

About the role

MaxHealth in Lakeland is looking to hire a full-time Front Office Representative to assist with check-in and check-out functions, collecting co-payments, scheduling patients, answering phones, and provide excellent customer service overall.

Responsibilities

• Check-in and check-out functions
• Collecting co-payments
• Scheduling patients
• Answering phones
• Providing excellent customer service
• Greeting patients warmly upon arrival with compassion
• Assisting patients with any necessary forms or paperwork
• Maintaining confidentiality throughout daily tasks

Qualifications

• Strong interpersonal and communication skills
• Attention to detail
• Knowledge of computer software programs including Word, Outlook, and Facility software systems required
• Bilingual English/Spanish required
• EMR/EHR experience preferred
• 2+ years' experience in a medical office setting preferred
• eClinicalworks experience a plus
• Knowledge of medical terminology is helpful

About MaxHealth

MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures—for our patients and our people. Founded in 2015, MaxHealth is a leading primary care platform focused on delivering high‑quality, integrated, value‑based care to adults and senior patients throughout Florida. Today, we support more than 70,000 value‑based care patients through a growing network of more than 55 owned clinics and 30 affiliated practices across central and southern Florida.

Our success is driven by our people. MaxHealth is home to a diverse, multidisciplinary team of more than 700 employees—including primary care providers, specialists, clinical staff, and corporate professionals—who are united by a shared purpose: to make healthcare simpler, more compassionate, and more human. We are proud to offer a workplace that supports career growth, internal advancement, and work‑life balance, with regular weekday office hours and a strong commitment to employee well‑being. At MaxHealth, team members are encouraged to grow their skills, pursue leadership opportunities, and build long‑term careers in an environment where their contributions truly matter.

MaxHealth also partners with like‑minded independent providers, leveraging our platform to expand access to high‑quality care while preserving the personalized relationships that define great medicine. Our values guide everything we do: we are customer‑centered, compassionate, results‑driven, proactive, collaborative, and adaptable. These values shape not only how we care for patients, but how we support one another as colleagues. Our mission is simple: to deliver quality care, a simplified experience, and happiness—one patient, and one team member, at a time.

Pay & Schedule

• Starting salary: $17.00 an hour
• Monday–Friday, 8am–5pm

Benefits

• Health benefits
• 401k plan
• Life insurance
• Long-term disability
• Paid holidays
• PTO (paid time off)