Medical Office Receptionist FT

Job Summary

Performs various front office and back office patient care duties. Specifically, assists with the flow of patients from the waiting area to exam rooms and performs preparatory work on patients to ensure efficient use of the physician's time.

Department

Englewood Cliffs Physicians

Location

Englewood Cliffs, NJ

Status

Full Time

Schedule

Monday to Friday. Hours vary between 7:15am-7:15pm.

Job Essentials

• Greets patients and visitors in a prompt, courteous, and helpful manner, demonstrating effective communication skills with patients, visitors, co-workers, physicians, and other departments in accordance with Service Excellence Standards.
• Registers all patients in EMR. Includes retrieval of all demographics, financial and insurance information from patients. Secures all necessary signatures on required forms, and performs check-in / check-out processes.
• Answers incoming calls, screens calls, takes messages, and provides information to the appropriate care team. Demonstrates appropriate and courteous telephone etiquette during telephone exchanges.
• Assists with booking patients in scheduling appointments to ancillary labs etc.
• Treats all individuals with respect including but not limited to patients, visitors, physicians and co-workers by using our G.R.E.A.T communication standards and abiding by HIPAA.
• Sorts and delivers mail, medical records, and other correspondence.
• Attends meetings as required and participates in departmental quality assurance endeavors.
• All other tasks as assigned.

Education Requirement

• High School Graduate or equivalent or a minimum of 2 years full-time experience in a related field required.

Englewood Health job postings provide a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources.