Medical Receptionist (Bilingual Abilities are a Plus)

Description

Rural Medical Services is seeking a Patient Service Representative to join our Newport team. Enjoy a Monday-Friday schedule, 11 paid holidays, generous paid time off, excellent health benefits, a 403(b) retirement plan with employer matching, and the opportunity to make a meaningful impact in your community.

Purpose

As the first point of contact for our patients, you'll create a welcoming experience by scheduling appointments, answering questions, assisting providers, and delivering outstanding customer service while supporting the daily operations of our medical office.

Responsibilities

• Greet patients and serve as the receptionist in accordance with appointment and patient record policies.
• Schedule appointments and accurately answer and route telephone calls.
• Maintain patient records in accordance with established medical records policies.
• Process patient payments and perform other clerical duties, including billing, filing, typing, and data entry.
• Absorb and assist patients with completing required forms and documentation.
• Perform other duties as assigned.

Location

Location: Newport, TN

Work Setting

Work Setting: In person

Relocation

Candidates must be able to reliably commute or relocate before starting work.

Requirements

• Education: High school diploma or equivalent (GED) required.
• Licenses: None

Qualifications

• Ability to quickly learn office procedures and workflows.
• Ability to follow written and verbal instructions accurately.
• Ability to perform basic mathematical calculations and maintain accurate financial records.
• Excellent verbal and written communication skills.
• Strong professional customer service skills.
• Fluency in spoken and written English is required.
• Bilingual (English/Spanish) skills are a plus.
• Basic computer proficiency and the ability to learn new software applications.
• Strong interpersonal skills and the ability to work both independently and collaboratively.
• Ability to multitask, prioritize work, and maintain accuracy in a fast-paced environment.

Benefits

• 403(b)
• 403(b) matching
• Dental insurance
• Disability insurance
• Employee Assistance Program (EAP)
• Health insurance
• Health Savings Account (HSA)
• Life insurance
• Paid time off
• Vision insurance

Schedule

Schedule: 8-hour shift Day shift Monday-Friday