Medical Receptionist-Bilingual

About the role

The Front Office Associate plays a crucial role in ensuring smooth operations within the clinic. They are responsible for various administrative and patient-facing tasks.

Responsibilities

• Welcomes and greets patients, checks them in and out, and collects insurance and personal information.
• Verifies and updates insurance information on route slips and in the Electronic Medical Records system.
• Schedules and confirms appointments via phone.
• Processes patient files, scans and uploads documents, and maintains electronic and paper files.
• Administers topical ophthalmic and dilation medications as directed.
• Assists doctors during patient examinations and maintains a clean and orderly waiting area.
• Ensures compliance with state, federal, and company regulations.

Requirements

• High School diploma or equivalent.
• Valid driver's license and auto insurance.
• Experience in a medical office or customer service preferred.
• Ability to travel to other clinics as needed.

Desirable Experience

• Experience in the Ophthalmic or Optometric industry.

Skills

• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Word, Excel, and standard office equipment.
• Ability to multitask and work in a fast-paced environment.
• Detail-oriented and organized.

Work Environment

The work environment is primarily an office setting with occasional travel. It is temperature-controlled and noise levels are usually low to moderate. The employee will frequently lift and carry light items and occasionally stoop, kneel, or bend.

Salary

$23-$25 per hour.