Medical Receptionist - Bilingual

Arthritis Knee Pain Centers is seeking a motivated medical receptionist to serve as a Care Coordinator I. You will greet each patient with warmth and enthusiasm, oversee practice workflow as patients move through their visit, and ensure a positive patient experience with consistency and compassion.

Responsibilities

• Greet patients
• Maintain discretion regarding patient health information
• Collect new patient intake information
• Route insurance information
• Monitor patient wait times
• Route patients
• Chart organization and preparation
• Collect payments

Requirements

• Friendly demeanor
• Bilingual (Spanish and English)
• Proficiency in MS Office and patient management software
• Social perceptiveness and service‑oriented attitude

Skills

• Knowledge of medical office management systems
• Excellent time management, multitasking, and prioritization abilities
• Excellent written and verbal communication skills
• Strong organizational and planning skills

Benefits

• 401(k) with match
• Paid time off
• Dental, vision, and medical insurance
• Disability coverage
• Bonus eligibility
• Medical specialty focus: Orthopedic Medicine

Schedule

Monday to Friday, 8:30 AM – 5:00 PM

Work Setting

In‑person office, private practice.

Organizational Description

Arthritis Knee Pain Centers is committed to providing exceptional, non‑surgical, non‑opioid pain‑relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is special. Every patient is family. Our care standard celebrates each patient’s unique needs with empathy, care, and transparency.

Company Culture

Team members receive the support and training needed to succeed. You will gain a deep understanding of our values, business measures, standards, and operations, with exposure to leadership and participation in developmental events. With 17 medical practices across the U.S. and growing, you will join the AKPC family, deliver exceptional patient care, and work with a reliable team in a state‑of‑the‑art facility.

Guiding Principles

• Dignity
• Compassion
• Responsiveness
• Personalization
• Privacy
• Safety