Medical Receptionist-Ambulatory Surgery Center

About the role

The Medical Receptionist serves as the first point of contact for patients and families in our state-of-the-art Ambulatory Surgery Center. In this role, you will help create a smooth, organized, and welcoming experience from arrival through discharge by supporting patient check-in, scheduling, insurance verification, payment collection, communication, and front desk operations.

Responsibilities

• Greet patients and visitors warmly
• Manage patient check-in, registration, and intake forms with accuracy and efficiency
• Schedule and confirm surgical and office appointments
• Collapse communication between patients, clinical staff, and physician offices
• Verify insurance eligibility and benefits
• Collect co-pays and patient balances and process transactions accurately
• Maintain accurate and up-to-date patient records
• Monitor message pools and respond to phone and electronic inquiries promptly and professionally
• Collaborate with clinical and administrative staff to ensure seamless coordination of patient care
• Maintain a clean, organized, and welcoming front desk and reception area at all times

Requirements

• A high school diploma or equivalent is required
• Prior experience in a medical front desk or administrative role is required
• Orthopaedic or Ambulatory Surgery Center (ASC) experience is strongly preferred
• Working knowledge of insurance verification, co-pay collection, and patient scheduling systems
• Strong organizational skills and attention to detail; ability to manage multiple priorities in a fast-paced environment
• Excellent verbal and written communication skills; professional, patient-centered demeanor with all contacts
• Proficiency with medical office software and standard office applications (i.e. Microsoft Office products-Word, Excel)

Qualifications

• None specified

Skills

• None specified

Benefits

OrthoNJ, LLC is required by New Jersey law to disclose the compensation range for this position. The hiring range for this role is $19-24/hour. Compensation is determined based on several factors, including but not limited to the candidate’s qualifications and relevant experience. Eligible full-time employees are offered a comprehensive benefits package, which may include paid time off, medical, dental, vision, and a retirement plan.

Pay

$19-24/hour

Schedule

N/A