Medical Office Receptionist | Casual | Hillsdale Hospital Clinics

Schedule

Varied days and hours depending on the needs of the clinics. Weekend premium is an additional $2.00/hour. Must be flexible, willing to float and perform alternative shifts and assignments when necessary.

Responsibilities

• Provides excellent customer service to all patients, visitors, employees, and healthcare partners.
• Schedules and registers patients.
• Answers phones promptly and courteously.
• Performs data entry, scanning, and keeps patients informed of any delays.
• Manages daily incoming/outgoing correspondence such as faxes and emails.
• Facilitates incoming/outgoing referrals.
• Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department.
• Completes FMLA/disability paperwork and medical record requests.

Requirements

• Must have or be actively pursuing a High School Diploma or equivalent from an accredited institution or may be a part of a Work-Based Learning Program.
• Strong computer, phone, and general office skills.
• Ability to multitask.
• Must possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skills.

About the Organization

Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment. Additionally, Hillsdale Hospital is a Detroit Free Press Top Workplace and a USA Today Top Workplace.