Medical Office Associate - Full Time

About the role

Medical Office Associate (Front Desk Receptionist) Provides administrative support and ensures excellent customer service to patients by managing front and back office tasks such as billing, scheduling, coding, patient communication, and filing.

Responsibilities

• Interviews patients for case histories prior to appointments
• Schedules and coordinates patient appointments
• Maintains accurate patient health records
• Verifies insurance coverage and assists with billing claims
• Communicates test results as directed by healthcare professionals
• Contacts patients for appointments and billing inquiries
• Reschedules appointments and handles scheduling issues
• Performs other duties as assigned, maintaining confidentiality and HIPAA compliance

Qualifications

• High School Diploma or equivalent required
• Preferred: Associate's degree in Medical Office Management, Business, or related field
• At least 3+ years in a medical office environment or relevant field
• Minimum 2+ years of administrative experience