Medical Assistant/Relations Associate - Full Time

About the role

The Medical Assistant Relations Associate provides clinical and clerical support to ensure smooth healthcare operations.

Responsibilities

• performing EKGs, lab tests, and PFTs as ordered
• admitting patients, taking vital signs, and documenting medical histories
• managing referrals, treatment notes, and telephone contacts
• maintaining clean examination areas
• registering patients and updating their information
• scheduling appointments
• processing lab results and insurance verifications
• handling billing and cash management
• assisting with office operations
• addressing office supply needs
• notifying managers of issues
• supporting coverage

Qualifications

• CMA/RMA certification
• BLS or Heart Saver from AHA
• preferred licensure as a Phlebotomist or EKG technician
• adherence to safety protocols
• accurate documentation
• effective communication
• team collaboration to deliver excellent patient care in a diverse, inclusive environment

Skills

• Strong communication
• Organizational skills
• Patient care skills (essential)